Returns and Refunds Policy

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Thank you for shopping with us.

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If you are not entirely satisfied with your purchase, we're here to help.

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Before you return a product, please make sure that:

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• The product was purchased in the last 3 days

• The product is in its original packaging

• The product isn't used or damaged

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Please contact us before you send the product:

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• By email: jardimseco@paisotec.com

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Send the product with its original packing to: Paisotec Lda - Jardimseco, Barranco da Nora, 303X Tavira 8800-502, Portugal

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Shipping charges

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Shipping charges incurred in connection with the return of a product are non-refundable.

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You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from us.

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Damaged items

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If you received a damaged product, please notify us immediately for assistance.

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Sale items

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Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

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Contact us

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If you have any questions about our Returns and Refunds Policy, please contact us:

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• By email or by using our website contact here - Contact Us